Frequently Asked Questions

Frequently Asked Questions

What is Efoil Republic?

Efoil Republic is the premier provider of electric water sports in the Philippines and an exclusive distributor of Waydoo electric hydrofoil boards (eFoils) and Subnado underwater scooters, based in Guadalupe, Cebu City.

What brands and products do you carry?

The main product lines include Waydoo EVO Series eFoils (EVO Pro Lite, EVO Pro Plus, EVO Max Plus, EVO Master Plus), Subnado Underwater Scooters (Subnado Light, Subnado, Subnado Plus), Electric Kart Boats, and accessories.

Do you offer rentals or demo rides?

Yes! We offer rentals so you can experience our products before purchasing - Subject to Availability.

How do I contact Efoil Republic?

Inquire through the contact page, email fly@efoilrepublic.com, message Facebook at facebook.com/efoilrepublic, or visit 979 V. Rama Avenue, Guadalupe, Cebu City.

Frequently Asked Questions About eFoils

What is an eFoil and how does it work?

An eFoil (electric hydrofoil board) is a surfboard mounted on a hydrofoil mast with an electric motor and propeller below the waterline. As speed increases, hydrodynamic lift raises the board above the water, giving you the sensation of flying.

Which EVO model is best for beginners?

The EVO Max Plus is ideal for beginners and heavier riders thanks to its large 130-liter board volume (170 kg max load).

What's included when I purchase an EVO eFoil?

Package includes the board, PowerFlight cell battery, power assembly unit, Explorer wings, fast charger, Jet ONE wireless remote, and tool kit.

Is the eFoil easy to assemble?

Yes. The EVO Series features a modular, plug-and-play design for easy assembly and transport.

Frequently Asked Questions About Underwater Scooters

What is the Subnado underwater scooter?

The Subnado is a compact, lightweight underwater scooter (sea scooter / DPV) that propels you through the water while snorkeling or diving.

What are the key specs of the Subnado?

Top speed is 1.4 m/s, max runtime up to 56 minutes, max depth 60 meters, 3 gear speeds, charge time 1.2 hours, lithium-ion battery, and GoPro mount compatible.

Is the Subnado suitable for children?

Yes. The Subnado features a child-friendly design and is compact and lightweight for easy handling.

Can I bring the Subnado on a plane?

The device is portable and airline-friendly, but battery regulations vary by carrier — check with your specific airline before travel.

Is the Subnado good for dive resorts and watersports operators?

Absolutely. The Subnado is an excellent add-on activity for dive resorts, beach clubs, and watersports operators.

Frequently Asked Questions for Battery & Charging

How long does the eFoil battery last?

All EVO Series models have a maximum runtime of up to 90 minutes under optimal conditions (moderate speed, calm water, lighter rider weight).

How long does it take to charge the eFoil battery?

The EVO Series batteries charge fully in approximately 2 hours using the included fast charger.

Is the eFoil battery waterproof?

Yes. The eFoil uses a waterproof battery designed for marine use.

How long does the Subnado battery last and how do I charge it?

The Subnado runs for up to 56 minutes per charge and takes only 1.2 hours to fully recharge.

Frequently Asked Questions About Operations and Safety

Do I need prior experience to ride an eFoil?

No prior surfing or foiling experience is required. Most beginners can get up and gliding within their first session.

Where can I ride an eFoil?

eFoils can be ridden on oceans, lakes, rivers, and bays — anywhere with enough open water to build speed and lift.

What safety equipment should I wear?

Strongly recommended gear includes a helmet (especially for beginners), an impact vest/life jacket, and a wetsuit or rashguard.

What is the maximum rider weight for the eFoils?

EVO Pro Lite/Pro Plus supports up to 130 kg, EVO Max Plus up to 170 kg, and EVO Master Plus up to 100 kg.

Can I update the eFoil firmware?

Yes. Firmware updates are done wirelessly via the Waydoo smartphone app over Bluetooth.

Frequently Asked Questions Regarding Warranty and Support

What warranty do your products come with?

All products sold by Efoil Republic carry a 1-year limited warranty covering manufacturing defects in materials and workmanship.

What does the warranty cover?

Coverage includes defects in board, mast, wings, motor, electronics, or battery from manufacturing faults under normal use.

What is NOT covered by the warranty?

Not covered: personal mishandling, physical damage, improper use, normal wear, battery degradation beyond 300 cycles, and unauthorized modifications.

How do I make a warranty claim?

Contact fly@efoilrepublic.com with proof of purchase, issue description, and photos/video of the defect.

Do you provide after-sales technical support?

Yes. Our team is available to assist with setup, troubleshooting, and maintenance guidance.

Frequently Asked Questions About Purchasing and Delivery

How do I place an order?

Purchase directly on the website or contact the company for purchasing questions.

Do prices include VAT and shipping?

No — listed prices exclude shipping costs and sales tax/VAT. Subnado Underwater Scooters include free delivery within Metro Cebu.

Do you deliver outside Metro Cebu?

Yes, we can arrange delivery to other parts of the Philippines. Shipping costs and lead times vary by destination.

Are spare parts and accessories available?

Yes. We carry a range of eFoil and Subnado accessories.

Do you offer packages for resorts or watersports businesses?

Yes. We work with dive resorts, beach clubs, and watersports operators across the Philippines.

Frequently Asked Questions Regarding Rentals and Experiences

Do I need prior experience to try efoiling?

Not at all! Efoils are designed to be beginner-friendly. Our experienced team provides a full orientation and on-water guidance.

What's included in the activity package?

Each rental includes a 5–10 minute safety and operational briefing, plus the full duration of your booked ride time.

How many people can ride the electric kart boat?

The electric kart boat accommodates 1 adult and 1 child (ages 7–10), provided the total weight does not exceed 150 kg.

Do I need a reservation, or can I just walk in?

Reservations are encouraged — especially during busy periods — to secure your preferred time. However, we do accept walk-ins on a first-come, first-served basis, subject to availability.

When is the best time to go efoiling or ride the E-Kart?

The ideal times are early morning (sunrise to mid-morning) and late afternoon (4:00 PM to 6:00 PM).